Services
Utilities: Water & Electric
The Village of Arcanum owns and operates its own water and electric systems, which means your utility questions are answered by neighbors at the village office.
Pay your utility bill
Utility payments are processed by InvoiceCloud, the Village's secure payment partner. You can pay by card or electronic check, view your balance, and enroll in paperless billing.
Payments may also be made in person or by drop box at 309 W South Street, Arcanum, OH 45304 during office hours (Monday – Friday, 8:00 a.m. – 4:30 p.m.).
Service details
- Start or stop service
- Complete a utility service application at the village office. A deposit may be required for new accounts.
- Billing cycle
- Bills are mailed monthly. Payment is due by the date printed on the bill; late penalties apply after the due date.
- Report a water main break
- 937-692-8500
- Report a power outage
- Call 937-692-8500 during office hours, or 937-548-2020 after hours.
- Water quality
- The annual Consumer Confidence Report is published each year and available at the village office.
- Meter readings
- Village staff read meters monthly. Please keep meters clear of landscaping and obstructions.
Water quality & conservation
Arcanum's drinking water is tested regularly and meets Ohio EPA standards. The annual Consumer Confidence Report explains where your water comes from and what testing found.
During dry summers, the Village may ask residents to voluntarily reduce lawn watering. Any mandatory restriction is announced by notice, on this website, and through CodeRED alerts — never by color-coded signage alone.